Features

In this section, we'll give you an overview of the top features in the Peach product.

Peach leverages WhatsApp Business Platform to help you run your business on WhatsApp.



Peach builds on WhatsApp Flows to help you build, configure and launch completely native app-like experiences on WhatsApp. You can check out a couple of demo apps from your phone using the links below.



Businesses often build and launch chatbots on WhatsApp, often to collect info from users. Anyone that has built and managed chatbots know that it is hard to build a great conversational chatbot. And most often, the data isn't useful unless you can download or sync with your CRM or other systems. Peach's Apps to your rescue! Whether you want to set up a booking journey, an end-to-end loan journey, collect NPS survey responses, capture leads with qualifying fields and questions, or simply run a survey - Peach's Apps make it easy for you to build, distribute and collect data in structured form.

Peach supports a no-code app builder that allows business teams to set up simple apps that allow them to capture leads, book appointments or



This is where you can see all your users' messages. If you'd prefer letting your team chat with your users 1-1, Inbox makes it easy for your entire team to collaborate on the Inbox. Your team members can assign conversations to themselves, to a colleague or even a different team.



Broadcasts allow you to share your products, services or offers with your audience at scale. WhatsApp requires that you take an approval for your message, before you can use them in your campaigns. Peach makes it easy for you to build beautiful messages, get them approved, launch and track analytics for your campaigns.

Trigger apps, forms or messages based on your user interactions on the chat window. Here are a few things you can achieve using automations: