Product Overview
Peach is an App platform for WhatsApp. If you are a business that relies on WhatsApp to talk to your customers, coordinate with partners or employees, or just use a lot of WhatsApp groups for your business, then Peach is for you.
Using Peach, you can:
- Complete customer onboarding
- Collect documents from users
- Request feedback or referrals
- Collect payments
- Gather information
- Promote products or services
All these directly on WhatsApp. Your users don't have to leave the WhatsApp chat window.
Peach is built for companies that want to take advantage of WhatsApp. If your users use WhatsApp quite a lot, then you'll probably benefit using a platform like Peach.
Peach is ideal for growing businesses. No matter what your job function is, you can use Peach to automate workflows and journeys for your users. Check out select scenarios you can use Peach for different job functions:
- Collect orders, service bookings or registrations
- Promote your products
- Build and launch apps for your internal teams
- Collect notes from your sales team
Many marketing teams already use WhatsApp for promotional messages. Why stop there? Allow users to complete a transaction inside the chat window. Generate leads using interactive apps and forms, qualify them and nudge them to complete booking appointments or making purchases.
Gather insights from customer meetings for your distributed sales team. And get them synced to your CRM. Make it easy for your sales team to find information on leads, directly on WhatsApp. Allow customers to schedule appointments from within WhatsApp.
Extend your app's functionality into WhatsApp. Gather feedback, run surveys or complete onboarding right inside WhatsApp.
If you manage service or delivery agents, you know collecting information from them can be quite chaotic. Streamline their operations using WhatsApp apps and forms. You can also use Peach to automate invoice notifications and reminders, payment collection or appointment bookings.
Run employee satisfaction surveys, collect leave applications, expense reports and share company or team updates.