Product Overview

Peach is an App platform for WhatsApp. If you are a business that relies on WhatsApp to talk to your customers, coordinate with partners or employees, or just use a lot of WhatsApp groups for your business, then Peach is for you.

Using Peach, you can:

All these directly on WhatsApp. Your users don't have to leave the WhatsApp chat window.

Peach is built for companies that want to take advantage of WhatsApp. If your users use WhatsApp quite a lot, then you'll probably benefit using a platform like Peach.

Peach is ideal for growing businesses. No matter what your job function is, you can use Peach to automate workflows and journeys for your users. Check out select scenarios you can use Peach for different job functions:

Many marketing teams already use WhatsApp for promotional messages. Why stop there? Allow users to complete a transaction inside the chat window. Generate leads using interactive apps and forms, qualify them and nudge them to complete booking appointments or making purchases.

Gather insights from customer meetings for your distributed sales team. And get them synced to your CRM. Make it easy for your sales team to find information on leads, directly on WhatsApp. Allow customers to schedule appointments from within WhatsApp.

Extend your app's functionality into WhatsApp. Gather feedback, run surveys or complete onboarding right inside WhatsApp.

If you manage service or delivery agents, you know collecting information from them can be quite chaotic. Streamline their operations using WhatsApp apps and forms. You can also use Peach to automate invoice notifications and reminders, payment collection or appointment bookings.

Run employee satisfaction surveys, collect leave applications, expense reports and share company or team updates.

Peach builds on WhatsApp Flows to help you build, configure and launch completely native app-like experiences on WhatsApp. You can check out a couple of demo apps from your phone using the links below.

Businesses often build and launch chatbots on WhatsApp, often to collect info from users. Anyone that has built and managed chatbots know that it is hard to build a great conversational chatbot. And most often, the data isn't useful unless you can download or sync with your CRM or other systems. Peach's Apps to your rescue! Whether you want to set up a booking journey, an end-to-end loan journey, collect NPS survey responses, capture leads with qualifying fields and questions, or simply run a survey - Peach's Apps make it easy for you to build, distribute and collect data in structured form.

Peach supports a no-code app builder that allows business teams to set up simple apps that allow them to capture leads, book appointments or

This is where you can see all your users' messages. If you'd prefer letting your team chat with your users 1-1, Inbox makes it easy for your entire team to collaborate on the Inbox. Your team members can assign conversations to themselves, to a colleague or even a different team.

Broadcasts allow you to share your products, services or offers with your audience at scale. WhatsApp requires that you take an approval for your message, before you can use them in your campaigns. Peach makes it easy for you to build beautiful messages, get them approved, launch and track analytics for your campaigns.

Trigger apps, forms or messages based on your user interactions on the chat window. Here are a few things you can achieve using automations: