FAQs

1min
  1. How to get started with Peach: Getting Started with Peach
  2. How to use Messaging API: Messaging API
  3. How to build a No code UI App: Building an App
  4. How to build a Low code UI App: Low Code UI App
  5. How to build a Conversational App: Conversational App
  6. How to use Webhooks on Peach: Webhooks
  7. How to share App flows with Customers: Sharing and distributing Apps
  8. How to launch Broadcast Campaigns: Watch the Video
  9. How to create and approve WhatsApp Templates: Watch the Video
  10. How to Personalize Templates: Watch the Video
  11. Understanding Template Components : Watch the Video

Other FAQs

1.Why is my attached PDF URL not opening correctly in the WhatsApp messages?

When adding or attaching PDF URLs to Excel sheets, ensure that the URL is a direct link to the PDF file and not a redirecting link. Redirecting URLs will not work.



2. Why are my placeholders (Name, First Name, Custom) not working correctly in the WhatsApp messages?

To ensure that placeholders such as name, first.name, and custom placeholders function correctly, always use Google Sheets. Avoid using Microsoft Excel, as it has encoding issues with the CSV file format.

Updated 02 Mar 2025
Doc contributor
Doc contributor
Did this page help you?
PREVIOUS
Message Quality Score
NEXT
Contact Us
Docs powered by Archbee