Getting Started with Peach
Phone Number Requirements
5min
check out whatsapp account types docid\ vcd 5r0ozlcqupxybuzlr to learn the differences between different types of accounts your users and customers will discover your whatsapp account using a phone number there are a few ways to connect your phone number to whatsapp new phone number port a whatsapp account to business platform/api number port a whatsapp business app to business platform number use the same phone number that is already connected to whatsapp business platform in this document, we'll outline how to connect any of these phone numbers to peach new phone number (recommended) this is our recommended approach even if you are already using a whatsapp business platform number, you can add a new number and set it up to work with peach the process is straightforward login to your peach account find whatsapp accounts from the menu when you click on your name 3\ click add phone number and select new phone number from the options 4\ a popup will be launched that will ask you to login to facebook and complete the phone number setup 5\ refer to the section on phone number setup on meta below to see instructions on completing the rest of the journey port a whatsapp account to business platform you can reuse a phone number that already has whatsapp set up on it the process depends on the type of whatsapp account you are currently using normal whatsapp account whatsapp business app whatsapp business platform refer whatsapp account types docid\ vcd 5r0ozlcqupxybuzlr on different types of whatsapp accounts if you are unsure port from normal whatsapp account you will have to delete the whatsapp account to port it as a business platform number please note that you will lose chat history and all contact details when you do this to continue setting up peach on this phone number, do the following launch whatsapp app on the phone where this number is active, and go to the settings screen choose account, and then click on delete account wait for about an hour, and then follow instructions in the new phone number set up section